FAQs

DO I HAVE TO PAY FOR PARKING?

No parking is free. Please note that MAGIC PARK LAND will not be held responsible in the case of theft or damage to the vehicles

I DROPPED MY KIDS OFF AT THE PARK, WHERE CAN I PICK THEM UP?

You can go up to the main entrance and ask you children to meet you there.

CAN I ACCESS THE PARK WITH MY DOG?

Dogs are not allowed in the park for hygiene and safety

ARE THERE DISABLED PARKING SPACES?

Yes, simply ask the staff at the parking lot or at the main gate. They will direct you to the disabled spaces (close to the main entrance)

AT WHAT AGE CAN CHILDREN ACCESS THE PARK ON THEIR OWN?

We do not recommend that children access the park on their own. However, they are admitted from 13 years old under their parents’ responsibility. A disclaimer signed by an adult responsible for the child will be required.

I HAVE A FLYER FROM 2018 MENTIONING FREE ENTRY FOR A CHILD UP TO 12 YEARS OLD, IS IT STILL VALID?

Free entries for children up to 12 years old as well as promotions are only valid for one season.

I HAVE TICKETS FROM LAST YEAR, ARE THEY STILL VALID?

The validity date is mentioned on your ticket.
Tickets are only valid for one season.

DO YOU REDEEM CHEQUES VACANCES VOUCHERS?

Yes, we accept chèques vacances (vouchers from French companies). However, we do not give change for the cheques and you can top up to the full amount due using a different payment method.

DO THE ATTRACTIONS RUN IF IT RAINS?

In case of severe weather or a storm, for safety reasons, we reserve the right to close our attractions temporarily (please note that there are no refunds).

IS IT POSSIBLE TO KNOW THE SCHEDULE OF THE PERFORMANCES?

The times at which the shows and performances run are displayed in many places around the park, but you can enquire at the main entrance. Times may vary depending on the events in the park.

DO THE ATTRACTIONS RUN DURING LUNCH TIME?

No, the attractions are closed for lunch between 12 and 1 pm.

IN THE CASE OF FAILURE ON ONE OR SEVERAL ATTRACTIONS, CAN I GET A REFUND?

No, we do not offer refunds or discounts for this type of incident.

HOW MANY ATTRACTIONS ARE FORBIDDEN TO VISITORS UNDER 1 METRE IN HEIGHT?

Certain attractions have a minimum height requirement of 0.90 m or 0.80 m. Please read the safety instructions displayed at each attraction.

IS IT POSSIBLE TO PICNIC IN THE PARK?

Yes, there are dedicated picnic areas in the park. You can exit the park to fetch your picnic boxes from your car.

HOW MANY RESTAURANTS ARE THERE IN THE PARK?

There is a self-service restaurant and a snack stand where you can get sausages, fries, etc... A crêperie proposes crêpes, a candy shop sells popcorn and ice-creams, and the Saloon is available for refreshments.

IF WE HAVE PURCHASED DAY TICKETS, DO WE NEED TO PAY EXTRA FOR THE LATE CLOSING?

Yes, if you wish to enjoy Magic Park Land after 6 pm you will need to exit the park then re-enter with an additional ticket. The Magic Nocturne is not included in the price of your day tickets.